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Teaming for success

Your innovation partner for accelerating efficiency and ensuring quality

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GS1 Switzerland logo featuring a circular design with the letters GS1 and the word Switzerland below.
Outsourcing Stars company logo with a stylized star and dynamic figures.
SAP Silver Partner badge logo.
Microsoft Solutions Partner logo with four-square icon and text.
Zendesk partner text logo in gray lowercase letters.
GS1 Switzerland logo featuring a circular design with the letters GS1 and the word Switzerland below.
Outsourcing Stars company logo with a stylized star and dynamic figures.
SAP Silver Partner badge logo.
Microsoft Solutions Partner logo with four-square icon and text.
Zendesk partner text logo in gray lowercase letters.
GS1 Switzerland logo featuring a circular design with the letters GS1 and the word Switzerland below.
Outsourcing Stars company logo with a stylized star and dynamic figures.

Our Purpose

To empower our clients to optimize and safeguard their financial performance through intelligent, adaptive and cost-effective solutions—while cultivating a culture where our people perform exceptionally and grow with purpose.

Our Vision

To become the most trusted partner for financial performance optimization and people enablement by delivering intelligent, high-impact solutions and cultivating a culture of excellence, growth, and accountability.

Our Goal

We strive to deliver services with precision and reliability, continuously improving through innovation. Our customer-centric approach ensures tailored solutions that meet unique needs, while our unwavering commitment to sustainability and ethical practices guides every decision we make.

IN A NUTSHELL

Who are we

At FRISTA we see ourselves as a company which truly cares about our clients, people, and applies the latest technology to promote a sustainable and long-term culture of innovation and continuous improvement.
Encouraging the mindset of continuous growth, our broad range of services and solutions are evolving every day, to deliver commonly set goals.
We offer highly cost-effective outsourcing, near- & offshoring solutions, enabled by technologies as SAP and Microsoft, combined with our strong business and technology consulting expertise for an impactful e2e transformation.

Our clients' testimonials

“We greatly appreciate our long-standing collaboration with FRISTA and the services you provide before, during, and after the establishment of our own SSC. You always offer the right solutions and have excellent people supporting us.”

Kai Bauknecht
Head of , Strellson

“A very experienced, competent, and friendly team that supports us in every situation with ideas and implementation.”

Silas Citrini
Head of Accounting, Implenia CH

“It is a pleasure for us to cooperate with FRISTA, and we greatly value the long-standing collaboration.”

Lidie
Head of , Breitling

“Your SAP experts and consultants team was one key success factor to complete on time our S4 Hana transformation journey in CH and Poland”

Martin
Head of , Arbonia

FRISTA in numbers

7

Languages

350

Professionals

XX

Business functions
covered

4

Locations

7

Languages

~250

Professionals

7

Business Functions

4

Locations

Our Services

Business process outsourcing, near- & offshoring

✤ Process run on behalf of our clients in Finance, HR, IT, Customer Service, Marketing, and Operations
✤ Process run on behalf of our clients in Data & BI / reporting

Business and technology consulting services

Business & technology consulting (for SSC and GBS)
E2E process redesign and automation (empowered by AI)
SAP Consulting (modules and S4/HANA)
C-level consulting (transition strategy, op model re-design)
Project management & communication in programs

On-demand support

✤ Backfill in SSC and GBS (Finance, HR, IT, Customer service, Marketing, Operations, SAP, MS, etc.)
✤ SAP / MS / AI developer
✤ Data engineers and analysts
✤ Project manager
✤ Business, technical and data/BI analysts

Areas

Our services reflect the internationally recognized Swiss standards of quality — defined by precision, reliability, and excellence.
We approach every project with adequate level of attention to detail, robust quality assurance, and a commitment to continuous improvement and innovation. This mindset ensures that every solution we deliver meets the highest expectations of our clients.
By combining Swiss precision with forward-thinking innovation, we help our clients establish trust, achieve efficiency, and create long-term value across their organisations.

We partner with our clients' CFO/COO organizations and provide support across the Finance & Operations operating model dimensions.

01 - BPO, near-/offshoring; consulting and on-demand support services
02 - Consulting services
03 - BPO, near-/offshoring; consulting services
04 - Consulting and on-demand support services
05 - BPO, near-/offshoring; consulting and on-demand support services
06 - Near-/offshoring; consulting and on-demand support services
07 - BPO, near-/offshoring; consulting and on-demand support services
Read More ➔

We partner with our clients' CHRO organizations along the employee journey, creating the most memorable experience for our people.

Read More ➔

Customer Service & Marketing: We partner with our clients along the customer journey, creating the unique experience for everyone.

Read More ➔

We partner with our clients' CIO/CTO organizations and provide support across the IT operating model dimensions.

01 - BPO, near-/offshoring; consulting and on-demand support services
02 - Consulting services
03 - BPO, near-/offshoring; consulting services
04 - Consulting and on-demand support services
05 - BPO, near-/offshoring; consulting and on-demand support services
06 - Near-/offshoring; consulting and on-demand support services
07 - BPO, near-/offshoring; consulting and on-demand support services
Read More ➔

Our SAP related services cover the wide range of modules as indicated below.

Circular diagram with SAP Silver Partner logo in the center, surrounded by nine colored segments labeled SD, PP, EWM, ABAP, QM, FICO, MM, BW/BI, and CAR.
Read More ➔

Our Microsoft related services cover the wide range of the MS Suite as indicated below.

Read More ➔
PEOPLE

Our Team

Case Study

Case study

Top-down view of a workspace with a laptop, a sheet showing various colorful charts and graphs, and a hand holding a pen over a spiral notebook with a sticky note.
Finance

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Finance

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Top-down view of a workspace with a laptop, a sheet showing various colorful charts and graphs, and a hand holding a pen over a spiral notebook with a sticky note.
Finance

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33

bLOG

Articles

People behind the transformation

Meet our team
Meet our team
BEFORE OUR CLIENTS START THEIR JOURNEY WITH US

Frequently Asked Questions

Which company size do you admit for outsourcing, near- and offshoring?
How can we collaborate when our company has a broad mix of manual and semi-automated process steps across various technology stacks?
Do you provide know-how and resources for transformational projects and programs? Do you cover the e2e scope?
Do you have people available to start supporting immediately?
How do your remote teams collaborate with our local teams?
How long is the transfer period for typical outsourcing services and do I have to pay the set-up cost?
What is the typical engagement duration in outsourcing?
Contact us

Our Locations

Basel

FRISTA Group
Viaduktstrasse 42
CH-4051 Basel
Tel: +41 615 05 01 25

Warsaw

FRISTA Retail Business Center Sp. Z.o.o
Al. Jerozolimskie 65/79
PL-00-697 Warszawa
Tel: +48 22 446 01 01

Wrocław

FRISTA Retail Business Center Sp. Z.o.o
Grodzka 9
PL-50-137 Wrocław
Tel: +48 883 339 258

Dhaka

FRISTA Retail AG Bangladesh Liaison Office Green Trade Point,
7 Bir Uttam Ak Khandakar Road, 5th Floor, Mohakhali,
Dhaka 1212, Bangladesh
Tel.: +880-1712-656-446

BASEL
DHAKA
WARSAW
WROCLAW